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Please reply to this discussion by sharing ideas for how shortcomings discovered


Please reply to this discussion by sharing ideas for how shortcomings discovered in their evaluations and/or their examples of incivility could have been managed more effectively. Workplace Environment Assessment The workplace environment plays an essential role in influencing staff engagement and productivity. A healthy workplace should cater to all staff’s physical, social, and psychological health in an organization. According to Clark (2016), unsafe and stressful healthcare workplace environments reduce employees’ loyalty to an organization. However, a safe work environment promotes good communication, understanding, teamwork, and productivity. One of the crucial aspects of a healthy workplace is civility, which is the formal courtesy in behavior and speech. Creating and maintaining a healthy workplace is challenging and expensive; however, the benefits leaped far outweigh the shortcomings. This paper evaluates the results of my workplace environment assessment and an explanation of how civil it is. Equally, the paper will describe a situation in the workplace where I have experienced incivility. Work Environment Assessment Results After completing Clark Healthy Workplace Inventory, my workplace scored 85, which is a positive indicator of a moderate healthy workplace, according to Clark (2016). Attributes such as employee satisfaction, wellness, morale, unity, and transparency emerged at the top of the assessment. According to Muliira, Natarajan, and Van der Colff (2017), attributes such as the one mentioned above are personal motivation factors that are critical for a workplace to have a healthy attribute. However, the workplace also recorded some low scoring attributes in the assessment inventory, such as shared vision and sufficient promotion and career development opportunities. Notably, the low scores seemed to be more on attributes whose responsibility is o the organization, which may indicate a faulty organization structure and policies that deal with employees’ welfare (Samnani & Singh, 2016). However, the immediate work environment of the attributes related to the individual staff scored fairly good. My workplace environment assessment demonstrated that the organization is civil. In a civil environment, everyone’s input is recognized and valued by the organization. Within the organization, each department leader holds accountability for demonstrating organizational values, which is essential for civility to thrive. Additionally, leaders exhibit values and make it clear to meet the organizational objective. Incivility Incident at the Workplace A situation where I experienced incivility when I joined my current workplace. When I joined the organization, staff were being moved to form a team to run a newly open section for the elderly in the community. My preceptor took me to the team where we work well as a team. Everyone in the team understood his or her responsibilities. However, conflict emerged when a new registered nurse (RN) was added to the team. For instance, the new RN often claims that they were doing things differently from where she came. She would question most other people’s work, saying they were doing the wrong things. Additionally, the RN requested to be put in another team, claiming that our team had clashing personalities. However, the organization’s leadership overlooked the situation, and nothing happened to the nurse despite reporting her behaviors. The work environment that was previously civil went to not civil over a short period after the new RN joined the team. The organization employed several mediation levels to address the issue, including between person to person and as a team. Mediation entails the use of an impartial person to help team members resolve their disagreements. The supervisor insisted on solving the difference with the team without having a member change leave the team. Eventually, the RN left the organization after she found another job. The Clark Healthy Workplace Inventory has proved to be an essential tool that provides a quantitative figure on workplace health. Notably, my workplace, which I thought was a perfect workplace environment, scored 85 of all the inventory elements. It was revealed through the inventory that some of the workplace health factors were not optimal and required to be improved. Additionally, civility was revealed as an important indicator of workplace health. References Clark, C. M. (2016). Fostering healthy work environments: Powered by civility, collegiality, and teamwork. Muliira, J. K., Natarajan, J., & Van Der Colff, J. (2017). Nursing faculty academic incivility: perceptions of nursing students and faculty. BMC medical education, 17(1), 253. Samnani, A. K., & Singh, P. (2016). Workplace bullying: Considering the interaction between individual and work environment. Journal of Business Ethics, 139(3), 537-549.