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This is an individual assignment based on your book (Book: Grinding It Out: The Making of McDonald’s) “Chapters 1 and 2 ONLY!
Provide a summary of the events of “chapters 1 and 2 ONLY”.
What element(s) of DMAIC is(are) addressed in that chapters (1 and 2)? “see DMAIC attached”
Explain how that chapters relates to the symptoms and causes from your Problem Two-Pager “see problem two-pager attached”.
Identify the stakeholders involved in that chapter and how each of those stakeholders would define success.
Additional info about DMAIC